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Amica vs NJM: which is better for car insurance in 2026?

Amica
NJMNot scored

Across our six scoring categories, Amica comes out ahead in 1, NJM in 2, with 3 too close to call. There is no overall score to compare, though: NJM does not publish enough of the underlying data to earn one, and we would rather leave it blank than build a number out of the two or three figures that happen to exist. Amica is the better-documented of the two, which is not the same as being the better insurer for you. Judge these two on the categories where both have real figures — and on what they actually quote you.

Amica vs NJM, side by side

Category
AmicaRead the full review
NJMRead the full review
Overall scoreWeighted across the six categories below
Not scored
PriceAverage annual full-coverage premium · 25% of score
2.0$3,167/yr
Average full coverage vs. $2,356 national average
Not published
This company does not release public rate data
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
4.0718/1,000
J.D. Power 2025 claims study, segment average 700
4.5731/1,000
J.D. Power 2025 claims study, segment average 700
Better
Complaint recordComplaints relative to company size · 15% of score
4.5Fewer than expected
Complaints relative to company size, NAIC data 2022–2024
5.0Far fewer than expected
Complaints relative to company size, NAIC data 2022–2024
Better
Financial strengthAM Best Financial Strength Rating · 10% of score
4.5A+
AM Best Financial Strength Rating
4.5A+
AM Best Financial Strength Rating
DiscountsBreadth of published discounts · 15% of score
5.017 published
Discounts on the carrier's own pages · Telematics: StreetSmart
Better
4.08 published
Discounts on the carrier's own pages · Telematics: NJM SafeDrive
Digital experienceApp ratings and self-service depth · 15% of score
3.54.82 iOS / 3.2 Android
App Store (7.9K ratings) and Google Play (762 ratings), August 2026
Not published
No app-store presence we could verify
Availability
49 states and D.C. — not available in Hawaii
5 states in the Mid-Atlantic, sold direct with no agents
Best suited to
drivers who will pay more for service and expect to file claims
Mid-Atlantic drivers who weight claims handling above everything

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Amica vs NJM across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
AmicaNJM
12345Price2.0not publishedClaims satisfaction4.04.5Complaint record4.55.0Financial strength4.54.5Discounts5.04.0Digital experience3.5not published

Category by category

Price

Too close to call

NJM does not release public rate data, so there is no like-for-like premium to set against Amica's $3,167/yr. That is a real gap in the comparison, not a rounding error — treat NJM's price as unknown until you have a quote in hand.

Amica

$3,167 a year for full coverage, 34% above the national average. Amica is one of the most expensive carriers here, and does not pretend otherwise.

NJM

NJM's published average is a New Jersey figure, not a national one. New Jersey is a high-cost state, so setting it against a national benchmark would flatter NJM for reasons that have nothing to do with NJM. We have left it out rather than compare unlike things.

Claims satisfaction

NJM ahead

NJM takes claims satisfaction on 731/1,000 against Amica's 718/1,000.

Amica

718 out of 1,000, eighteen points above the segment average and seventh overall in the J.D. Power 2025 study.

NJM

731 out of 1,000 in the J.D. Power 2025 claims study — second only to Erie among ranked insurers, and 31 points above the segment average.

Complaint record

NJM ahead

NJM takes complaint record on Far fewer than expected against Amica's Fewer than expected.

Amica

Fewer complaints than expected for its size.

NJM

Far fewer complaints than expected for its size — the strongest band we assign.

Financial strength

Too close to call

Neither pulls ahead on financial strength: Amica posts A+ and NJM A+, a difference too small to choose on.

Amica

AM Best A+ (Superior), affirmed March 2026.

NJM

AM Best A+ (Superior). Note that AM Best revised the outlook on its separate issuer credit rating to negative in 2025, citing consecutive underwriting losses.

Discounts

Amica ahead

Amica takes discounts on 17 published against NJM's 8 published.

Amica

Seventeen published discounts — among the longest lists here — including bundling up to 30% and multi-car up to 25%.

NJM

Around eight published discounts, plus the NJM SafeDrive telematics program.

Digital experience

Too close to call

Neither pulls ahead on digital experience: Amica posts 4.82 iOS / 3.2 Android and NJM Not published, a difference too small to choose on.

Amica

4.82 on the App Store but 3.2 on Google Play across a small rating base. The platform gap is severe and Android users should set expectations accordingly.

NJM

NJM publishes no general policyholder app on either store — only the SafeDrive telematics app. Policy servicing is web-only, so there is no app experience to rate.

So which one?

Pick Amica if…

  • You are among drivers who will pay more for service and expect to file claims.
  • You expect to stack discounts — Amica's lineup is the broader of the two.
  • Availability fits: 49 states and D.C. — not available in Hawaii.
Read the full Amica review →

Pick NJM if…

  • You are among mid-atlantic drivers who weight claims handling above everything.
  • You care most about how a claim actually goes: NJM scores 731/1,000.
  • You want the lower complaint record — NJM sits at Far fewer than expected.
  • Availability fits: 5 states in the Mid-Atlantic, sold direct with no agents.
Read the full NJM review →

Amica vs NJM, answered

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