Auto-Owners vs Costco: which is better for car insurance in 2026?
Across our six scoring categories, Auto-Owners comes out ahead in 2, Costco in 0, with 4 too close to call. There is no overall score to compare, though: Costco does not publish enough of the underlying data to earn one, and we would rather leave it blank than build a number out of the two or three figures that happen to exist. Auto-Owners is the better-documented of the two, which is not the same as being the better insurer for you. Judge these two on the categories where both have real figures — and on what they actually quote you.
Auto-Owners vs Costco, side by side
Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.
Category by category
Price
Too close to callCostco does not release public rate data, so there is no like-for-like premium to set against Auto-Owners's $2,094/yr. That is a real gap in the comparison, not a rounding error — treat Costco's price as unknown until you have a quote in hand.
$2,094 a year for full coverage, 11% below the national average — mid-pack, and close to State Farm and Progressive.
No published premium. The rate study behind every other price on this site does not quote Costco separately, so the price category carries no score.
Claims satisfaction
Too close to callNeither pulls ahead on claims satisfaction: Auto-Owners posts 711/1,000 and Costco Not rated, a difference too small to choose on.
711 out of 1,000, eleven points above the segment average and better than every carrier in the top four by market share except State Farm.
Costco is not a ranked brand in the J.D. Power 2025 claims study. American Family's 702 is measured on a different book of business and is not borrowed here.
Complaint record
Auto-Owners aheadAuto-Owners takes complaint record on Fewer than expected against Costco's More than expected.
Fewer complaints than expected for its size.
More complaints than expected for its size, per NerdWallet's analysis of 2022–2024 NAIC data — a worse record than American Family's own brand.
Financial strength
Auto-Owners aheadAuto-Owners takes financial strength on A+ against Costco's A.
AM Best A+ (Superior).
AM Best A (Excellent), affirmed in September 2025 for all three companies that underwrite Costco auto policies.
Discounts
Too close to callNeither pulls ahead on discounts: Auto-Owners posts 10 published* and Costco 9 published, a difference too small to choose on.
Around ten published discounts including a 20% good-student discount and a 36-month on-time payment discount — though Auto-Owners blocks automated access to its own discounts page, so this count comes from secondary sources.
Nine published auto discounts, counting the member discount itself. No usage-based program is offered through Costco.
Digital experience
Too close to callNeither pulls ahead on digital experience: Auto-Owners posts 4.72 iOS / 4.8 Android and Costco Not published, a difference too small to choose on.
4.72 on the App Store and 4.8 on Google Play — the only carrier here rated higher on Android than iOS, and the best Play Store score in the review.
No app-store figures we could attribute to the program. Policies are serviced through American Family's account system, and we could not confirm which app Costco policyholders use.
So which one?
Pick Auto-Owners if…
- You are among drivers in its 26 states who prefer an independent agent.
- You want the lower complaint record — Auto-Owners sits at Fewer than expected.
- Financial strength is a priority; Auto-Owners holds A+ from AM Best.
- Availability fits: 26 states, through independent agents — no California, New York or Texas.
Pick Costco if…
- You are among costco executive members who value guaranteed renewal.
- Availability fits: 40 states, members only.
Auto-Owners vs Costco, answered
The questions people ask before switching between these two.
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