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Kemper vs Progressive: which is better for car insurance in 2026?

Kemper
Progressive

Across our six scoring categories, Kemper comes out ahead in 0, Progressive in 5, with 1 too close to call. Progressive edges the weighted overall score by 1.3 of a point, on the strength of price, complaint record, financial strength, discounts, digital experience. That is not a reason to skip Kemper: it scores higher on none of our categories, though it may still quote you less, and a quote that comes in lower beats a review that scores higher. Progressive is the safer default; Kemper is worth a quote if you are among drivers turned down elsewhere because of their record or credit.

Kemper vs Progressive, side by side

Category
KemperRead the full review
ProgressiveRead the full review
Overall scoreWeighted across the six categories below
Better
PriceAverage annual full-coverage premium · 25% of score
3.0$2,422/yr
Average full coverage vs. $2,356 national average
4.0$2,062/yr
Average full coverage vs. $2,356 national average
Better
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
Not rated
Below the sampling frame of the J.D. Power claims study, which covers only the largest insurers
2.5673/1,000
J.D. Power 2025 claims study, segment average 700
Complaint recordComplaints relative to company size · 15% of score
1.5Far more than expected
Complaints relative to company size, NAIC data 2022–2024
4.5Fewer than expected
Complaints relative to company size, NAIC data 2022–2024
Better
Financial strengthAM Best Financial Strength Rating · 10% of score
3.5A-
AM Best Financial Strength Rating
4.5A+
AM Best Financial Strength Rating
Better
DiscountsBreadth of published discounts · 15% of score
3.56 published
Discounts on the carrier's own pages · Telematics: Kemper Co-Pilot
5.016 published
Discounts on the carrier's own pages · Telematics: Snapshot
Better
Digital experienceApp ratings and self-service depth · 15% of score
2.52.44 iOS / 3.6 Android
App Store (99 ratings) and Google Play (115 ratings), August 2026
5.04.83 iOS / 4.6 Android
App Store (806K ratings) and Google Play (260K ratings), August 2026
Better
Availability
38 states, specialising in non-standard auto
All 50 states and D.C., direct and through independent agents
Best suited to
drivers turned down elsewhere because of their record or credit
price shoppers willing to trade some claims experience for a lower premium

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Kemper vs Progressive across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
KemperProgressive
12345Price3.04.0Claims satisfactionnot published2.5Complaint record1.54.5Financial strength3.54.5Discounts3.55.0Digital experience2.55.0

Category by category

Price

Progressive ahead

Progressive averages $2,062/yr for full coverage against Kemper's $2,422/yr — about $360 a year, or 30 dollars a month, in Progressive's favor for this profile.

Kemper

$2,422 a year for full coverage on our standard benchmark, 3% above the national average — but Kemper's actual customers are drivers who would pay far more, or be refused outright, almost anywhere else.

Progressive

$2,062 a year for full coverage, about 13% under the national average and effectively tied with State Farm. Progressive's real pricing story is the discount stack rather than the base rate.

Claims satisfaction

Too close to call

Neither pulls ahead on claims satisfaction: Kemper posts Not rated and Progressive 673/1,000, a difference too small to choose on.

Kemper

Not in the J.D. Power claims study, which samples only the largest insurers.

Progressive

673 out of 1,000 is the weakest claims score in this review — 27 points below the segment average and 70 behind Erie. This is Progressive's clearest weakness.

Complaint record

Progressive ahead

Progressive takes complaint record on Fewer than expected against Kemper's Far more than expected.

Kemper

Far more complaints than expected for its size. Non-standard carriers tend to run high on this measure, which is context rather than an excuse.

Progressive

Fewer complaints than expected for its size, which sits oddly alongside the claims score and suggests the friction shows up in satisfaction rather than in formal complaints.

Financial strength

Progressive ahead

Progressive takes financial strength on A+ against Kemper's A-.

Kemper

AM Best A- (Excellent). Parent Kemper Corporation is publicly traded.

Progressive

AM Best A+ (Superior). No concerns about its ability to pay.

Discounts

Progressive ahead

Progressive takes discounts on 16 published against Kemper's 6 published.

Kemper

A shorter list than standard-market carriers, plus Kemper Co-Pilot telematics with a 10% signup discount.

Progressive

Sixteen published discounts, more than almost anyone — and unusually, Progressive publishes the average value of most of them rather than hiding behind 'varies'.

Digital experience

Progressive ahead

Progressive takes digital experience on 4.83 iOS / 4.6 Android against Kemper's 2.44 iOS / 3.6 Android.

Kemper

2.44 on the App Store and 3.6 on Google Play. The current app relaunched in mid-2026, so those scores reflect a new listing rather than a settled one.

Progressive

4.83 on the App Store and 4.6 on Google Play. Progressive was built direct-to-consumer and the digital experience shows it.

So which one?

Pick Kemper if…

  • You are among drivers turned down elsewhere because of their record or credit.
  • Availability fits: 38 states, specialising in non-standard auto.
Read the full Kemper review →

Pick Progressive if…

  • You are among price shoppers willing to trade some claims experience for a lower premium.
  • Price is your first filter — Progressive averages $2,062/yr for full coverage on our benchmark profile.
  • You want the lower complaint record — Progressive sits at Fewer than expected.
  • Financial strength is a priority; Progressive holds A+ from AM Best.
Read the full Progressive review →

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