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Kemper vs The Hartford: which is better for car insurance in 2026?

Kemper
The Hartford

Across our six scoring categories, Kemper comes out ahead in 0, The Hartford in 4, with 2 too close to call. The Hartford edges the weighted overall score by 0.9 of a point, on the strength of price, financial strength, discounts, digital experience. That is not a reason to skip Kemper: it scores higher on none of our categories, though it may still quote you less, and a quote that comes in lower beats a review that scores higher. The Hartford is the safer default; Kemper is worth a quote if you are among drivers turned down elsewhere because of their record or credit.

Kemper vs The Hartford, side by side

Category
KemperRead the full review
The HartfordRead the full review
Overall scoreWeighted across the six categories below
Better
PriceAverage annual full-coverage premium · 25% of score
3.0$2,422/yr
Average full coverage vs. $2,356 national average
3.5$2,277/yr
Average full coverage vs. $2,356 national average
Better
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
Not rated
Below the sampling frame of the J.D. Power claims study, which covers only the largest insurers
4.0716/1,000
J.D. Power 2025 claims study, segment average 700
Complaint recordComplaints relative to company size · 15% of score
1.5Far more than expected
Complaints relative to company size, NAIC data 2022–2024
1.5Far more than expected
Complaints relative to company size, NAIC data 2022–2024
Financial strengthAM Best Financial Strength Rating · 10% of score
3.5A-
AM Best Financial Strength Rating
4.5A+
AM Best Financial Strength Rating
Better
DiscountsBreadth of published discounts · 15% of score
3.56 published
Discounts on the carrier's own pages · Telematics: Kemper Co-Pilot
4.010 published
Discounts on the carrier's own pages · Telematics: TrueLane
Better
Digital experienceApp ratings and self-service depth · 15% of score
2.52.44 iOS / 3.6 Android
App Store (99 ratings) and Google Play (115 ratings), August 2026
5.04.80 iOS / 4.6 Android
App Store (12.1K ratings) and Google Play (2.2K ratings), August 2026
Better
Availability
38 states, specialising in non-standard auto
47 states and D.C. through the AARP program — membership required in most states, and no new business in California or Florida
Best suited to
drivers turned down elsewhere because of their record or credit
AARP members over 50 who value the program's specific features

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Kemper vs The Hartford across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
KemperThe Hartford
12345Price3.03.5Claims satisfactionnot published4.0Complaint record1.51.5Financial strength3.54.5Discounts3.54.0Digital experience2.55.0

Category by category

Price

The Hartford ahead

The Hartford averages $2,277/yr for full coverage against Kemper's $2,422/yr — about $145 a year, or 12.1 dollars a month, in The Hartford's favor for this profile.

Kemper

$2,422 a year for full coverage on our standard benchmark, 3% above the national average — but Kemper's actual customers are drivers who would pay far more, or be refused outright, almost anywhere else.

The Hartford

$2,277 a year for full coverage, 3% below the national average. Its $748 minimum-coverage average is higher than most.

Claims satisfaction

Too close to call

Neither pulls ahead on claims satisfaction: Kemper posts Not rated and The Hartford 716/1,000, a difference too small to choose on.

Kemper

Not in the J.D. Power claims study, which samples only the largest insurers.

The Hartford

716 out of 1,000, sixteen points above the segment average and level with State Farm.

Complaint record

Too close to call

Neither pulls ahead on complaint record: Kemper posts Far more than expected and The Hartford Far more than expected, a difference too small to choose on.

Kemper

Far more complaints than expected for its size. Non-standard carriers tend to run high on this measure, which is context rather than an excuse.

The Hartford

Far more complaints than expected for its size — the worst complaint record in this review, and the figure that most undercuts an otherwise good showing.

Financial strength

The Hartford ahead

The Hartford takes financial strength on A+ against Kemper's A-.

Kemper

AM Best A- (Excellent). Parent Kemper Corporation is publicly traded.

The Hartford

AM Best A+ (Superior).

Discounts

The Hartford ahead

The Hartford takes discounts on 10 published against Kemper's 6 published.

Kemper

A shorter list than standard-market carriers, plus Kemper Co-Pilot telematics with a 10% signup discount.

The Hartford

Ten published discounts, several tied to AARP membership, plus TrueLane at up to 15% for participating and up to 40% at renewal.

Digital experience

The Hartford ahead

The Hartford takes digital experience on 4.80 iOS / 4.6 Android against Kemper's 2.44 iOS / 3.6 Android.

Kemper

2.44 on the App Store and 3.6 on Google Play. The current app relaunched in mid-2026, so those scores reflect a new listing rather than a settled one.

The Hartford

4.8 on the App Store and 4.6 on Google Play — strong on both platforms, across a modest rating base.

So which one?

Pick Kemper if…

  • You are among drivers turned down elsewhere because of their record or credit.
  • Availability fits: 38 states, specialising in non-standard auto.
Read the full Kemper review →

Pick The Hartford if…

  • You are among aarp members over 50 who value the program's specific features.
  • Price is your first filter — The Hartford averages $2,277/yr for full coverage on our benchmark profile.
  • Financial strength is a priority; The Hartford holds A+ from AM Best.
  • You expect to stack discounts — The Hartford's lineup is the broader of the two.
Read the full The Hartford review →

Kemper vs The Hartford, answered

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