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Kemper vs Travelers: which is better for car insurance in 2026?

Kemper
Travelers

Across our six scoring categories, Kemper comes out ahead in 0, Travelers in 5, with 1 too close to call. Travelers edges the weighted overall score by 1.6 of a point, on the strength of price, complaint record, financial strength, discounts, digital experience. That is not a reason to skip Kemper: it scores higher on none of our categories, though it may still quote you less, and a quote that comes in lower beats a review that scores higher. Travelers is the safer default; Kemper is worth a quote if you are among drivers turned down elsewhere because of their record or credit.

Kemper vs Travelers, side by side

Category
KemperRead the full review
TravelersRead the full review
Overall scoreWeighted across the six categories below
Better
PriceAverage annual full-coverage premium · 25% of score
3.0$2,422/yr
Average full coverage vs. $2,356 national average
5.0$1,634/yr
Average full coverage vs. $2,356 national average
Better
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
Not rated
Below the sampling frame of the J.D. Power claims study, which covers only the largest insurers
3.0691/1,000
J.D. Power 2025 claims study, segment average 700
Complaint recordComplaints relative to company size · 15% of score
1.5Far more than expected
Complaints relative to company size, NAIC data 2022–2024
4.5Fewer than expected
Complaints relative to company size, NAIC data 2022–2024
Better
Financial strengthAM Best Financial Strength Rating · 10% of score
3.5A-
AM Best Financial Strength Rating
5.0A++
AM Best Financial Strength Rating
Better
DiscountsBreadth of published discounts · 15% of score
3.56 published
Discounts on the carrier's own pages · Telematics: Kemper Co-Pilot
4.511 published
Discounts on the carrier's own pages · Telematics: IntelliDrive
Better
Digital experienceApp ratings and self-service depth · 15% of score
2.52.44 iOS / 3.6 Android
App Store (99 ratings) and Google Play (115 ratings), August 2026
4.54.69 iOS / 4.2 Android
App Store (125K ratings) and Google Play (5K ratings), August 2026
Better
Availability
38 states, specialising in non-standard auto
42 states and D.C., mostly through independent agents — not available in Alaska, Hawaii, Louisiana, Michigan, North Dakota, South Dakota, West Virginia or Wyoming
Best suited to
drivers turned down elsewhere because of their record or credit
price-focused drivers who want a financially bulletproof insurer

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Kemper vs Travelers across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
KemperTravelers
12345Price3.05.0Claims satisfactionnot published3.0Complaint record1.54.5Financial strength3.55.0Discounts3.54.5Digital experience2.54.5

Category by category

Price

Travelers ahead

Travelers averages $1,634/yr for full coverage against Kemper's $2,422/yr — about $788 a year, or 65.7 dollars a month, in Travelers's favor for this profile.

Kemper

$2,422 a year for full coverage on our standard benchmark, 3% above the national average — but Kemper's actual customers are drivers who would pay far more, or be refused outright, almost anywhere else.

Travelers

$1,634 a year for full coverage, 31% below the national average and the lowest of any carrier open to the general public.

Claims satisfaction

Too close to call

Neither pulls ahead on claims satisfaction: Kemper posts Not rated and Travelers 691/1,000, a difference too small to choose on.

Kemper

Not in the J.D. Power claims study, which samples only the largest insurers.

Travelers

691 out of 1,000, nine points below the segment average. The weakest part of an otherwise strong picture.

Complaint record

Travelers ahead

Travelers takes complaint record on Fewer than expected against Kemper's Far more than expected.

Kemper

Far more complaints than expected for its size. Non-standard carriers tend to run high on this measure, which is context rather than an excuse.

Travelers

Fewer complaints than expected for its size.

Financial strength

Travelers ahead

Travelers takes financial strength on A++ against Kemper's A-.

Kemper

AM Best A- (Excellent). Parent Kemper Corporation is publicly traded.

Travelers

AM Best A++ — one of only four carriers here with the top rating, and remarkable for a company this size.

Discounts

Travelers ahead

Travelers takes discounts on 11 published against Kemper's 6 published.

Kemper

A shorter list than standard-market carriers, plus Kemper Co-Pilot telematics with a 10% signup discount.

Travelers

Eleven published discounts, though nine of the most valuable are explicitly unavailable in California.

Digital experience

Travelers ahead

Travelers takes digital experience on 4.69 iOS / 4.2 Android against Kemper's 2.44 iOS / 3.6 Android.

Kemper

2.44 on the App Store and 3.6 on Google Play. The current app relaunched in mid-2026, so those scores reflect a new listing rather than a settled one.

Travelers

4.69 on the App Store and 4.2 on Google Play. Competent rather than class-leading, with a notably small Play Store rating base.

So which one?

Pick Kemper if…

  • You are among drivers turned down elsewhere because of their record or credit.
  • Availability fits: 38 states, specialising in non-standard auto.
Read the full Kemper review →

Pick Travelers if…

  • You are among price-focused drivers who want a financially bulletproof insurer.
  • Price is your first filter — Travelers averages $1,634/yr for full coverage on our benchmark profile.
  • You want the lower complaint record — Travelers sits at Fewer than expected.
  • Financial strength is a priority; Travelers holds A++ from AM Best.
Read the full Travelers review →

Kemper vs Travelers, answered

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