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American Family vs State Farm: which is better for car insurance in 2026?

American Family
State Farm

Across our six scoring categories, American Family comes out ahead in 2, State Farm in 4. State Farm edges the weighted overall score by 0.6 of a point, on the strength of price, claims satisfaction, financial strength, digital experience. That is not a reason to skip American Family: it scores higher on complaint record, discounts, and a quote that comes in lower beats a review that scores higher. State Farm is the safer default; American Family is worth a quote if you are among midwest drivers who bundle and use telematics.

American Family vs State Farm, side by side

Category
American FamilyRead the full review
State FarmRead the full review
Overall scoreWeighted across the six categories below
Better
PriceAverage annual full-coverage premium · 25% of score
2.5$2,785/yr
Average full coverage vs. $2,356 national average
4.0$2,065/yr
Average full coverage vs. $2,356 national average
Better
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
3.5702/1,000
J.D. Power 2025 claims study, segment average 700
4.0716/1,000
J.D. Power 2025 claims study, segment average 700
Better
Complaint recordComplaints relative to company size · 15% of score
4.5Fewer than expected
Complaints relative to company size, NAIC data 2022–2024
Better
3.5About the expected number
Complaints relative to company size, NAIC data 2022–2024
Financial strengthAM Best Financial Strength Rating · 10% of score
4.0A
AM Best Financial Strength Rating
5.0A++
AM Best Financial Strength Rating
Better
DiscountsBreadth of published discounts · 15% of score
5.014 published
Discounts on the carrier's own pages · Telematics: DriveMyWay and MilesMyWay
Better
4.511 published
Discounts on the carrier's own pages · Telematics: Drive Safe & Save
Digital experienceApp ratings and self-service depth · 15% of score
3.54.72 iOS / 3.0 Android
App Store (91K ratings) and Google Play (10.7K ratings), August 2026
5.04.79 iOS / 4.6 Android
App Store (1.25M ratings) and Google Play (476K ratings), August 2026
Better
Availability
19 states, mostly the Midwest and West
48 states and D.C., through the largest agent network in the country — no new business in Massachusetts or Rhode Island
Best suited to
Midwest drivers who bundle and use telematics
drivers who want a local agent rather than an app

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

American Family vs State Farm across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
American FamilyState Farm
12345Price2.54.0Claims satisfaction3.54.0Complaint record4.53.5Financial strength4.05.0Discounts5.04.5Digital experience3.55.0

Category by category

Price

State Farm ahead

State Farm averages $2,065/yr for full coverage against American Family's $2,785/yr — about $720 a year, or 60 dollars a month, in State Farm's favor for this profile.

American Family

$2,785 a year for full coverage, 18% above the national average. American Family is priced above the market.

State Farm

At $2,065 a year for full coverage, State Farm sits about 12% under the national average — competitive, but not the cheapest of the national carriers.

Claims satisfaction

State Farm ahead

State Farm takes claims satisfaction on 716/1,000 against American Family's 702/1,000.

American Family

702 out of 1,000, two points above the segment average. Essentially average.

State Farm

716 out of 1,000 in the J.D. Power 2025 claims study puts State Farm comfortably above the 700-point segment average, and ahead of every other insurer in the top four by market share.

Complaint record

American Family ahead

American Family takes complaint record on Fewer than expected against State Farm's About the expected number.

American Family

Fewer complaints than expected for its size — its strongest measure.

State Farm

State Farm draws about the number of complaints its size predicts. For the largest personal auto insurer in the country, average is a more meaningful result than it sounds.

Financial strength

State Farm ahead

State Farm takes financial strength on A++ against American Family's A.

American Family

AM Best A (Excellent).

State Farm

AM Best's top rating, A++. State Farm is a mutual company owned by its policyholders, with no shareholders to pay.

Discounts

American Family ahead

American Family takes discounts on 14 published against State Farm's 11 published.

American Family

Fourteen published discounts, including several unusual ones — a loyalty discount that rewards a parent's tenure, and a young-volunteer discount.

State Farm

Eleven published discounts, including a 25% good-student discount and up to 40% off medical coverage for passive restraints. Drive Safe & Save pairs the app with a mailed Bluetooth beacon.

Digital experience

State Farm ahead

State Farm takes digital experience on 4.79 iOS / 4.6 Android against American Family's 4.72 iOS / 3.0 Android.

American Family

4.72 on the App Store but 3.0 on Google Play. That Android score is among the lowest in this review and hard to overlook.

State Farm

4.79 on the App Store and 4.6 on Google Play across 1.7 million combined ratings — consistently strong on both platforms, which is rarer than it should be.

So which one?

Pick American Family if…

  • You are among midwest drivers who bundle and use telematics.
  • You want the lower complaint record — American Family sits at Fewer than expected.
  • You expect to stack discounts — American Family's lineup is the broader of the two.
  • Availability fits: 19 states, mostly the Midwest and West.
Read the full American Family review →

Pick State Farm if…

  • You are among drivers who want a local agent rather than an app.
  • Price is your first filter — State Farm averages $2,065/yr for full coverage on our benchmark profile.
  • You care most about how a claim actually goes: State Farm scores 716/1,000.
  • Financial strength is a priority; State Farm holds A++ from AM Best.
Read the full State Farm review →

American Family vs State Farm, answered

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