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Amica vs Root: which is better for car insurance in 2026?

Amica
RootNot scored

Across our six scoring categories, Amica comes out ahead in 1, Root in 0, with 5 too close to call. There is no overall score to compare, though: Root does not publish enough of the underlying data to earn one, and we would rather leave it blank than build a number out of the two or three figures that happen to exist. Amica is the better-documented of the two, which is not the same as being the better insurer for you. Judge these two on the categories where both have real figures — and on what they actually quote you.

Amica vs Root, side by side

Category
AmicaRead the full review
RootRead the full review
Overall scoreWeighted across the six categories below
Not scored
PriceAverage annual full-coverage premium · 25% of score
2.0$3,167/yr
Average full coverage vs. $2,356 national average
Not published
This company does not release public rate data
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
4.0718/1,000
J.D. Power 2025 claims study, segment average 700
Not rated
Below the sampling frame of the J.D. Power claims study, which covers only the largest insurers
Complaint recordComplaints relative to company size · 15% of score
4.5Fewer than expected
Complaints relative to company size, NAIC data 2022–2024
Better
1.5Far more than expected
Complaints relative to company size, NAIC data 2022–2024
Financial strengthAM Best Financial Strength Rating · 10% of score
4.5A+
AM Best Financial Strength Rating
Not published
No AM Best rating we could verify — see the review
DiscountsBreadth of published discounts · 15% of score
5.017 published
Discounts on the carrier's own pages · Telematics: StreetSmart
Not published
No discount list we could read on the carrier's own site
Digital experienceApp ratings and self-service depth · 15% of score
3.54.82 iOS / 3.2 Android
App Store (7.9K ratings) and Google Play (762 ratings), August 2026
Not published
No app-store presence we could verify
Availability
49 states and D.C. — not available in Hawaii
37 states
Best suited to
drivers who will pay more for service and expect to file claims
confident drivers willing to be monitored before being quoted

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Amica vs Root across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
AmicaRoot
12345Price2.0not publishedClaims satisfaction4.0not publishedComplaint record4.51.5Financial strength4.5not publishedDiscounts5.0not publishedDigital experience3.5not published

Category by category

Price

Too close to call

Root does not release public rate data, so there is no like-for-like premium to set against Amica's $3,167/yr. That is a real gap in the comparison, not a rounding error — treat Root's price as unknown until you have a quote in hand.

Amica

$3,167 a year for full coverage, 34% above the national average. Amica is one of the most expensive carriers here, and does not pretend otherwise.

Root

Root is excluded from the rate study we use for every other carrier, because its pricing model does not fit a standard benchmark — your quote depends on a driving test, not a profile.

Claims satisfaction

Too close to call

Neither pulls ahead on claims satisfaction: Amica posts 718/1,000 and Root Not rated, a difference too small to choose on.

Amica

718 out of 1,000, eighteen points above the segment average and seventh overall in the J.D. Power 2025 study.

Root

Not in the J.D. Power claims study, which samples only the largest insurers.

Complaint record

Amica ahead

Amica takes complaint record on Fewer than expected against Root's Far more than expected.

Amica

Fewer complaints than expected for its size.

Root

Far more complaints than expected for its size.

Financial strength

Too close to call

Neither pulls ahead on financial strength: Amica posts A+ and Root Not published, a difference too small to choose on.

Amica

AM Best A+ (Superior), affirmed March 2026.

Root

No AM Best rating, and Demotech lists it as not rated. No independent assessment of its ability to pay claims is available — the single most important thing to know about Root.

Discounts

Too close to call

Neither pulls ahead on discounts: Amica posts 17 published and Root Not published, a difference too small to choose on.

Amica

Seventeen published discounts — among the longest lists here — including bundling up to 30% and multi-car up to 25%.

Root

No discount list we could read on Root's own site.

Digital experience

Too close to call

Neither pulls ahead on digital experience: Amica posts 4.82 iOS / 3.2 Android and Root Not published, a difference too small to choose on.

Amica

4.82 on the App Store but 3.2 on Google Play across a small rating base. The platform gap is severe and Android users should set expectations accordingly.

Root

No app-store figures we could verify from a primary source.

So which one?

Pick Amica if…

  • You are among drivers who will pay more for service and expect to file claims.
  • You want the lower complaint record — Amica sits at Fewer than expected.
  • Availability fits: 49 states and D.C. — not available in Hawaii.
Read the full Amica review →

Pick Root if…

  • You are among confident drivers willing to be monitored before being quoted.
  • Availability fits: 37 states.
Read the full Root review →

Amica vs Root, answered

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