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Home/Compare insurers/Auto-Owners vs Travelers

Auto-Owners vs Travelers: which is better for car insurance in 2026?

Auto-Owners
Travelers

Across our six scoring categories, Auto-Owners comes out ahead in 1, Travelers in 3, with 2 too close to call. On our weighted overall score the two finish within 0.3 of a point — a genuine draw. The right answer here depends less on which company is "better" and more on which one prices your specific profile lower, and that is not knowable without running both quotes. Auto-Owners is the stronger pick for drivers in its 26 states who prefer an independent agent; Travelers for price-focused drivers who want a financially bulletproof insurer.

Auto-Owners vs Travelers, side by side

Category
Auto-OwnersRead the full review
TravelersRead the full review
Overall scoreWeighted across the six categories below
PriceAverage annual full-coverage premium · 25% of score
4.0$2,094/yr
Average full coverage vs. $2,356 national average
5.0$1,634/yr
Average full coverage vs. $2,356 national average
Better
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
4.0711/1,000
J.D. Power 2025 claims study, segment average 700
Better
3.0691/1,000
J.D. Power 2025 claims study, segment average 700
Complaint recordComplaints relative to company size · 15% of score
4.5Fewer than expected
Complaints relative to company size, NAIC data 2022–2024
4.5Fewer than expected
Complaints relative to company size, NAIC data 2022–2024
Financial strengthAM Best Financial Strength Rating · 10% of score
4.5A+
AM Best Financial Strength Rating
5.0A++
AM Best Financial Strength Rating
Better
DiscountsBreadth of published discounts · 15% of score
3.510 published*
Discounts on the carrier's own pages (*from secondary sources — carrier blocks access) · No branded telematics program found
4.511 published
Discounts on the carrier's own pages · Telematics: IntelliDrive
Better
Digital experienceApp ratings and self-service depth · 15% of score
4.54.72 iOS / 4.8 Android
App Store (4.3K ratings) and Google Play (1.4K ratings), August 2026
4.54.69 iOS / 4.2 Android
App Store (125K ratings) and Google Play (5K ratings), August 2026
Availability
26 states, through independent agents — no California, New York or Texas
42 states and D.C., mostly through independent agents — not available in Alaska, Hawaii, Louisiana, Michigan, North Dakota, South Dakota, West Virginia or Wyoming
Best suited to
drivers in its 26 states who prefer an independent agent
price-focused drivers who want a financially bulletproof insurer

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Auto-Owners vs Travelers across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
Auto-OwnersTravelers
12345Price4.05.0Claims satisfaction4.03.0Complaint record4.54.5Financial strength4.55.0Discounts3.54.5Digital experience4.54.5

Category by category

Price

Travelers ahead

Travelers averages $1,634/yr for full coverage against Auto-Owners's $2,094/yr — about $460 a year, or 38.3 dollars a month, in Travelers's favor for this profile.

Auto-Owners

$2,094 a year for full coverage, 11% below the national average — mid-pack, and close to State Farm and Progressive.

Travelers

$1,634 a year for full coverage, 31% below the national average and the lowest of any carrier open to the general public.

Claims satisfaction

Auto-Owners ahead

Auto-Owners takes claims satisfaction on 711/1,000 against Travelers's 691/1,000.

Auto-Owners

711 out of 1,000, eleven points above the segment average and better than every carrier in the top four by market share except State Farm.

Travelers

691 out of 1,000, nine points below the segment average. The weakest part of an otherwise strong picture.

Complaint record

Too close to call

Neither pulls ahead on complaint record: Auto-Owners posts Fewer than expected and Travelers Fewer than expected, a difference too small to choose on.

Auto-Owners

Fewer complaints than expected for its size.

Travelers

Fewer complaints than expected for its size.

Financial strength

Travelers ahead

Travelers takes financial strength on A++ against Auto-Owners's A+.

Auto-Owners

AM Best A+ (Superior).

Travelers

AM Best A++ — one of only four carriers here with the top rating, and remarkable for a company this size.

Discounts

Travelers ahead

Travelers takes discounts on 11 published against Auto-Owners's 10 published*.

Auto-Owners

Around ten published discounts including a 20% good-student discount and a 36-month on-time payment discount — though Auto-Owners blocks automated access to its own discounts page, so this count comes from secondary sources.

Travelers

Eleven published discounts, though nine of the most valuable are explicitly unavailable in California.

Digital experience

Too close to call

Neither pulls ahead on digital experience: Auto-Owners posts 4.72 iOS / 4.8 Android and Travelers 4.69 iOS / 4.2 Android, a difference too small to choose on.

Auto-Owners

4.72 on the App Store and 4.8 on Google Play — the only carrier here rated higher on Android than iOS, and the best Play Store score in the review.

Travelers

4.69 on the App Store and 4.2 on Google Play. Competent rather than class-leading, with a notably small Play Store rating base.

So which one?

Pick Auto-Owners if…

  • You are among drivers in its 26 states who prefer an independent agent.
  • You care most about how a claim actually goes: Auto-Owners scores 711/1,000.
  • Availability fits: 26 states, through independent agents — no California, New York or Texas.
Read the full Auto-Owners review →

Pick Travelers if…

  • You are among price-focused drivers who want a financially bulletproof insurer.
  • Price is your first filter — Travelers averages $1,634/yr for full coverage on our benchmark profile.
  • Financial strength is a priority; Travelers holds A++ from AM Best.
  • You expect to stack discounts — Travelers's lineup is the broader of the two.
Read the full Travelers review →

Auto-Owners vs Travelers, answered

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