Costco vs Elephant: which is better for car insurance in 2026?
Across our six scoring categories, Costco comes out ahead in 0, Elephant in 0, with 6 too close to call. There is no overall score to compare, though: Costco does not publish enough of the underlying data to earn one, and we would rather leave it blank than build a number out of the two or three figures that happen to exist. Elephant is the better-documented of the two, which is not the same as being the better insurer for you. Judge these two on the categories where both have real figures — and on what they actually quote you.
Costco vs Elephant, side by side
Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.
Category by category
Price
Too close to callCostco does not release public rate data, so there is no like-for-like premium to set against Elephant's Not published. That is a real gap in the comparison, not a rounding error — treat Costco's price as unknown until you have a quote in hand.
No published premium. The rate study behind every other price on this site does not quote Costco separately, so the price category carries no score.
Elephant is not included in the rate study behind every other premium in this review.
Claims satisfaction
Too close to callNeither pulls ahead on claims satisfaction: Costco posts Not rated and Elephant Not rated, a difference too small to choose on.
Costco is not a ranked brand in the J.D. Power 2025 claims study. American Family's 702 is measured on a different book of business and is not borrowed here.
Not in the J.D. Power claims study, which samples only the largest insurers.
Complaint record
Too close to callNeither pulls ahead on complaint record: Costco posts More than expected and Elephant More than expected, a difference too small to choose on.
More complaints than expected for its size, per NerdWallet's analysis of 2022–2024 NAIC data — a worse record than American Family's own brand.
More complaints than expected for its size — better than the other app-first insurers here, but still below par.
Financial strength
Too close to callNeither pulls ahead on financial strength: Costco posts A and Elephant Not published, a difference too small to choose on.
AM Best A (Excellent), affirmed in September 2025 for all three companies that underwrite Costco auto policies.
No AM Best rating we could verify, and no alternative rating found.
Discounts
Too close to callNeither pulls ahead on discounts: Costco posts 9 published and Elephant Not published, a difference too small to choose on.
Nine published auto discounts, counting the member discount itself. No usage-based program is offered through Costco.
No discount list we could read on Elephant's own site.
Digital experience
Too close to callNeither pulls ahead on digital experience: Costco posts Not published and Elephant Not published, a difference too small to choose on.
No app-store figures we could attribute to the program. Policies are serviced through American Family's account system, and we could not confirm which app Costco policyholders use.
No app-store figures we could verify from a primary source.
So which one?
Pick Costco if…
- You are among costco executive members who value guaranteed renewal.
- Availability fits: 40 states, members only.
Pick Elephant if…
- You are among drivers in its eight states comparing it against other budget options.
- Availability fits: 8 states.
Costco vs Elephant, answered
The questions people ask before switching between these two.
Other comparisons
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Averages are a starting point. Your rate is the only number that decides it.