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Costco vs The Hanover: which is better for car insurance in 2026?

Q: Is Costco or The Hanover cheaper?

We cannot answer that with published data. Costco does not release public rate information, so no independent study — ours included — can put a national average next to The Hanover's $4,038/yr. The only way to know is to quote both.

Q: Which handles claims better, Costco or The Hanover?

Neither has a clear edge. Costco scores Not rated and The Hanover Not rated on the claims measure we use — close enough that the individual adjuster you draw matters more than the company average.

Q: Is Costco better than The Hanover overall?

We can't put two scores side by side here. Costco does not publish enough of the underlying data for us to give it an overall score — we would rather say so than compute one from the two or three figures that do exist. The Hanover scores 2.8 out of 5. Compare them on the individual categories above, and on the quotes you actually get.

Q: Can I switch from Costco to The Hanover mid-policy?

Yes. Auto policies can be cancelled at any time, and most insurers refund the unused premium pro-rata — though some charge a short-rate cancellation fee, so check your policy before you cancel. The one rule worth following: get the new policy bound and in force before you cancel the old one. Even a single day uninsured can count as a coverage lapse, which raises your rate at the next renewal and, in some states, exposes you to a registration penalty.

CostcoNot scored

The Hanover

Across our six scoring categories, Costco comes out ahead in 0, The Hanover in 2, with 4 too close to call. There is no overall score to compare, though: Costco does not publish enough of the underlying data to earn one, and we would rather leave it blank than build a number out of the two or three figures that happen to exist. The Hanover is the better-documented of the two, which is not the same as being the better insurer for you. Judge these two on the categories where both have real figures — and on what they actually quote you.

Costco vs The Hanover, side by side

Category

CostcoRead the full review

The HanoverRead the full review

Overall scoreWeighted across the six categories below

Not scored

PriceAverage annual full-coverage premium · 25% of score

Not published

This company does not release public rate data

1.5$4,038/yr

Average full coverage vs. $2,356 national average

Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score

Not rated

Not ranked as its own brand in the J.D. Power 2025 claims study

Not rated

Below the sampling frame of the J.D. Power claims study, which covers only the largest insurers

Complaint recordComplaints relative to company size · 15% of score

2.5More than expected

Complaints relative to company size, NAIC data 2022–2024

4.5Fewer than expected

Complaints relative to company size, NAIC data 2022–2024

Better

Financial strengthAM Best Financial Strength Rating · 10% of score

4.0A

AM Best Financial Strength Rating

Not published

No AM Best rating we could verify — see the review

DiscountsBreadth of published discounts · 15% of score

3.59 published

Discounts on the carrier's own pages · No branded telematics program found

4.012 published

Discounts on the carrier's own pages · No branded telematics program found

Better

Digital experienceApp ratings and self-service depth · 15% of score

Not published

No app-store presence we could verify

2.01.99 iOS / 3.0 Android

App Store (154 ratings) and Google Play (173 ratings), August 2026

Availability

40 states, members only

19 states, through independent agents only

Best suited to

Costco Executive Members who value guaranteed renewal

drivers whose independent agent recommends it for a specific reason

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Costco vs The Hanover across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.

CostcoThe Hanover

Category by category

Price

Too close to call

Costco does not release public rate data, so there is no like-for-like premium to set against The Hanover's $4,038/yr. That is a real gap in the comparison, not a rounding error — treat Costco's price as unknown until you have a quote in hand.

Costco

No published premium. The rate study behind every other price on this site does not quote Costco separately, so the price category carries no score.

The Hanover

$4,038 a year for full coverage — 71% above the national average, and the highest figure of any carrier we review.

Claims satisfaction

Too close to call

Neither pulls ahead on claims satisfaction: Costco posts Not rated and The Hanover Not rated, a difference too small to choose on.

Costco

Costco is not a ranked brand in the J.D. Power 2025 claims study. American Family's 702 is measured on a different book of business and is not borrowed here.

The Hanover

Not in the J.D. Power claims study, which samples only the largest insurers.

Complaint record

The Hanover ahead

The Hanover takes complaint record on Fewer than expected against Costco's More than expected.

Costco

More complaints than expected for its size, per NerdWallet's analysis of 2022–2024 NAIC data — a worse record than American Family's own brand.

The Hanover

Fewer complaints than expected for its size, which is genuinely to its credit.

Financial strength

Too close to call

Neither pulls ahead on financial strength: Costco posts A and The Hanover Not published, a difference too small to choose on.

Costco

AM Best A (Excellent), affirmed in September 2025 for all three companies that underwrite Costco auto policies.

The Hanover

We could not verify an AM Best rating from any page we could read. AM Best blocks automated access and Hanover's rating is not published by the secondary sources we checked.

Discounts

The Hanover ahead

The Hanover takes discounts on 12 published against Costco's 9 published.

Costco

Nine published auto discounts, counting the member discount itself. No usage-based program is offered through Costco.

The Hanover

Twelve published discounts, several aimed specifically at households with teenage drivers — including one for keeping a teen off a particular vehicle.

Digital experience

Too close to call

Neither pulls ahead on digital experience: Costco posts Not published and The Hanover 1.99 iOS / 3.0 Android, a difference too small to choose on.

Costco

No app-store figures we could attribute to the program. Policies are serviced through American Family's account system, and we could not confirm which app Costco policyholders use.

The Hanover

1.99 on the App Store and 2.98 on Google Play. That iOS score is the lowest of any carrier in this review by a wide margin.

So which one?

Pick Costco if…

You are among costco executive members who value guaranteed renewal.
Availability fits: 40 states, members only.

Read the full Costco review →

Pick The Hanover if…

You are among drivers whose independent agent recommends it for a specific reason.
You want the lower complaint record — The Hanover sits at Fewer than expected.
You expect to stack discounts — The Hanover's lineup is the broader of the two.
Availability fits: 19 states, through independent agents only.

Read the full The Hanover review →

Costco vs The Hanover, answered

The questions people ask before switching between these two.

Is Costco or The Hanover cheaper?

Which handles claims better, Costco or The Hanover?

Is Costco better than The Hanover overall?

Can I switch from Costco to The Hanover mid-policy?

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