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Erie vs NJM: which is better for car insurance in 2026?

Erie
NJMNot scored

Across our six scoring categories, Erie comes out ahead in 2, NJM in 2, with 2 too close to call. There is no overall score to compare, though: NJM does not publish enough of the underlying data to earn one, and we would rather leave it blank than build a number out of the two or three figures that happen to exist. Erie is the better-documented of the two, which is not the same as being the better insurer for you. Judge these two on the categories where both have real figures — and on what they actually quote you.

Erie vs NJM, side by side

Category
ErieRead the full review
NJMRead the full review
Overall scoreWeighted across the six categories below
Not scored
PriceAverage annual full-coverage premium · 25% of score
4.5$1,842/yr
Average full coverage vs. $2,356 national average
Not published
This company does not release public rate data
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
5.0743/1,000
J.D. Power 2025 claims study, segment average 700
Better
4.5731/1,000
J.D. Power 2025 claims study, segment average 700
Complaint recordComplaints relative to company size · 15% of score
3.5About the expected number
Complaints relative to company size, NAIC data 2022–2024
5.0Far fewer than expected
Complaints relative to company size, NAIC data 2022–2024
Better
Financial strengthAM Best Financial Strength Rating · 10% of score
4.0A
AM Best Financial Strength Rating
4.5A+
AM Best Financial Strength Rating
Better
DiscountsBreadth of published discounts · 15% of score
4.511 published
Discounts on the carrier's own pages · Telematics: YourTurn
Better
4.08 published
Discounts on the carrier's own pages · Telematics: NJM SafeDrive
Digital experienceApp ratings and self-service depth · 15% of score
3.04.38 iOS / 2.9 Android
App Store (2.7K ratings) and Google Play (1.1K ratings), August 2026
Not published
No app-store presence we could verify
Availability
12 states and D.C., through local agents
5 states in the Mid-Atlantic, sold direct with no agents
Best suited to
drivers in its twelve states who want the best claims experience available
Mid-Atlantic drivers who weight claims handling above everything

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Erie vs NJM across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
ErieNJM
12345Price4.5not publishedClaims satisfaction5.04.5Complaint record3.55.0Financial strength4.04.5Discounts4.54.0Digital experience3.0not published

Category by category

Price

Too close to call

NJM does not release public rate data, so there is no like-for-like premium to set against Erie's $1,842/yr. That is a real gap in the comparison, not a rounding error — treat NJM's price as unknown until you have a quote in hand.

Erie

$1,842 a year for full coverage, 22% below the national average — third-cheapest here and the cheapest available without a military or membership restriction beyond geography.

NJM

NJM's published average is a New Jersey figure, not a national one. New Jersey is a high-cost state, so setting it against a national benchmark would flatter NJM for reasons that have nothing to do with NJM. We have left it out rather than compare unlike things.

Claims satisfaction

Erie ahead

Erie takes claims satisfaction on 743/1,000 against NJM's 731/1,000.

Erie

743 out of 1,000, the highest score of any ranked insurer in the J.D. Power 2025 claims study and 43 points above the segment average.

NJM

731 out of 1,000 in the J.D. Power 2025 claims study — second only to Erie among ranked insurers, and 31 points above the segment average.

Complaint record

NJM ahead

NJM takes complaint record on Far fewer than expected against Erie's About the expected number.

Erie

Close to the number of complaints expected for its size.

NJM

Far fewer complaints than expected for its size — the strongest band we assign.

Financial strength

NJM ahead

NJM takes financial strength on A+ against Erie's A.

Erie

AM Best A (Excellent) — downgraded from A+ in September 2025 after multi-year surplus declines driven by weather losses.

NJM

AM Best A+ (Superior). Note that AM Best revised the outlook on its separate issuer credit rating to negative in 2025, citing consecutive underwriting losses.

Discounts

Erie ahead

Erie takes discounts on 11 published against NJM's 8 published.

Erie

Eleven published discounts, plus Rate Lock, which freezes your premium year to year even after a claim — a feature essentially nobody else offers.

NJM

Around eight published discounts, plus the NJM SafeDrive telematics program.

Digital experience

Too close to call

Neither pulls ahead on digital experience: Erie posts 4.38 iOS / 2.9 Android and NJM Not published, a difference too small to choose on.

Erie

4.38 on the App Store and just 2.9 on Google Play. Erie's app is the weakest in this review and the gap between platforms is severe.

NJM

NJM publishes no general policyholder app on either store — only the SafeDrive telematics app. Policy servicing is web-only, so there is no app experience to rate.

So which one?

Pick Erie if…

  • You are among drivers in its twelve states who want the best claims experience available.
  • You care most about how a claim actually goes: Erie scores 743/1,000.
  • You expect to stack discounts — Erie's lineup is the broader of the two.
  • Availability fits: 12 states and D.C., through local agents.
Read the full Erie review →

Pick NJM if…

  • You are among mid-atlantic drivers who weight claims handling above everything.
  • You want the lower complaint record — NJM sits at Far fewer than expected.
  • Financial strength is a priority; NJM holds A+ from AM Best.
  • Availability fits: 5 states in the Mid-Atlantic, sold direct with no agents.
Read the full NJM review →

Erie vs NJM, answered

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