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Farmers vs USAA: which is better for car insurance in 2026?

Farmers
USAA

Across our six scoring categories, Farmers comes out ahead in 1, USAA in 5. USAA edges the weighted overall score by 1.5 of a point, on the strength of price, claims satisfaction, financial strength, discounts, digital experience. That is not a reason to skip Farmers: it scores higher on complaint record, and a quote that comes in lower beats a review that scores higher. USAA is the safer default; Farmers is worth a quote if you are among drivers who want an agent and have specific coverage needs farmers can meet.

Farmers vs USAA, side by side

Category
FarmersRead the full review
USAARead the full review
Overall scoreWeighted across the six categories below
Better
PriceAverage annual full-coverage premium · 25% of score
1.5$4,048/yr
Average full coverage vs. $2,356 national average
5.0$1,588/yr
Average full coverage vs. $2,356 national average
Better
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
3.0690/1,000
J.D. Power 2025 claims study, segment average 700
5.0741/1,000
J.D. Power 2025 claims study — scored but not ranked (military-only eligibility), segment average 700
Better
Complaint recordComplaints relative to company size · 15% of score
3.5About the expected number
Complaints relative to company size, NAIC data 2022–2024
Better
2.5More than expected
Complaints relative to company size, NAIC data 2022–2024
Financial strengthAM Best Financial Strength Rating · 10% of score
4.0A
AM Best Financial Strength Rating
5.0A++
AM Best Financial Strength Rating
Better
DiscountsBreadth of published discounts · 15% of score
3.510 published*
Discounts on the carrier's own pages (*from secondary sources — carrier blocks access) · No branded telematics program found
4.513 published
Discounts on the carrier's own pages · Telematics: SafePilot and SafePilot Miles
Better
Digital experienceApp ratings and self-service depth · 15% of score
4.54.84 iOS / 4.7 Android
App Store (27K ratings) and Google Play (10.8K ratings), August 2026
5.04.80 iOS / 4.7 Android
App Store (2.3M ratings) and Google Play (492K ratings), August 2026
Better
Availability
40 states, through agents — the Farmers brand left Florida in 2023 and does not write in Alaska, Delaware, Hawaii, Maine, New Hampshire, Rhode Island, South Carolina, Vermont or West Virginia
All 50 states and D.C., but only for the military community and their families
Best suited to
drivers who want an agent and have specific coverage needs Farmers can meet
military members, veterans and their families

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Farmers vs USAA across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
FarmersUSAA
12345Price1.55.0Claims satisfaction3.05.0Complaint record3.52.5Financial strength4.05.0Discounts3.54.5Digital experience4.55.0

Category by category

Price

USAA ahead

USAA averages $1,588/yr for full coverage against Farmers's $4,048/yr — about $2460 a year, or 205 dollars a month, in USAA's favor for this profile.

Farmers

$4,048 a year for full coverage, 72% above the national average and the most expensive carrier in this review by a wide margin.

USAA

$1,588 a year for full coverage, 33% below the national average and the lowest figure in this review by a clear margin.

Claims satisfaction

USAA ahead

USAA takes claims satisfaction on 741/1,000 against Farmers's 690/1,000.

Farmers

690 out of 1,000, ten points below the segment average.

USAA

741 out of 1,000 — second-highest score in the J.D. Power 2025 study, though USAA is excluded from the official ranking because its military-only eligibility fails the study's award criteria.

Complaint record

Farmers ahead

Farmers takes complaint record on About the expected number against USAA's More than expected.

Farmers

Close to the number of complaints expected for its size.

USAA

More complaints than expected for its size, which is the one figure that genuinely cuts against USAA's reputation and deserves to be stated plainly.

Financial strength

USAA ahead

USAA takes financial strength on A++ against Farmers's A.

Farmers

AM Best A (Excellent).

USAA

AM Best A++, the highest rating issued.

Discounts

USAA ahead

USAA takes discounts on 13 published against Farmers's 10 published*.

Farmers

Roughly ten discounts, though Farmers blocks automated access to its own discounts page, so we could not verify the list or its telematics program name directly.

USAA

Thirteen discounts including some no one else offers — up to 60% for vehicle storage during deployment and up to 15% for garaging on base.

Digital experience

USAA ahead

USAA takes digital experience on 4.80 iOS / 4.7 Android against Farmers's 4.84 iOS / 4.7 Android.

Farmers

4.84 on the App Store and 4.7 on Google Play — the best-rated app pairing in this review, across a relatively small rating base.

USAA

4.8 on the App Store and 4.7 on Google Play, the best combined app ratings here — though the app bundles banking and insurance, so it is not a pure auto signal.

So which one?

Pick Farmers if…

  • You are among drivers who want an agent and have specific coverage needs farmers can meet.
  • You want the lower complaint record — Farmers sits at About the expected number.
  • Availability fits: 40 states, through agents — the Farmers brand left Florida in 2023 and does not write in Alaska, Delaware, Hawaii, Maine, New Hampshire, Rhode Island, South Carolina, Vermont or West Virginia.
Read the full Farmers review →

Pick USAA if…

  • You are among military members, veterans and their families.
  • Price is your first filter — USAA averages $1,588/yr for full coverage on our benchmark profile.
  • You care most about how a claim actually goes: USAA scores 741/1,000.
  • Financial strength is a priority; USAA holds A++ from AM Best.
Read the full USAA review →

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