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The Hanover vs MAPFRE: which is better for car insurance in 2026?

The Hanover
MAPFRE

Across our six scoring categories, The Hanover comes out ahead in 0, MAPFRE in 2, with 4 too close to call. MAPFRE edges the weighted overall score by 1.6 of a point, on the strength of price, digital experience. That is not a reason to skip The Hanover: it scores higher on none of our categories, though it may still quote you less, and a quote that comes in lower beats a review that scores higher. MAPFRE is the safer default; The Hanover is worth a quote if you are among drivers whose independent agent recommends it for a specific reason.

The Hanover vs MAPFRE, side by side

Category
The HanoverRead the full review
MAPFRERead the full review
Overall scoreWeighted across the six categories below
Better
PriceAverage annual full-coverage premium · 25% of score
1.5$4,038/yr
Average full coverage vs. $2,356 national average
5.0$1,474/yr
Average full coverage vs. $2,356 national average
Better
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
Not rated
Below the sampling frame of the J.D. Power claims study, which covers only the largest insurers
Not rated
Below the sampling frame of the J.D. Power claims study, which covers only the largest insurers
Complaint recordComplaints relative to company size · 15% of score
4.5Fewer than expected
Complaints relative to company size, NAIC data 2022–2024
4.5Fewer than expected
Complaints relative to company size, NAIC data 2022–2024
Financial strengthAM Best Financial Strength Rating · 10% of score
Not published
No AM Best rating we could verify — see the review
4.0A
AM Best Financial Strength Rating
DiscountsBreadth of published discounts · 15% of score
4.012 published
Discounts on the carrier's own pages · No branded telematics program found
4.09 published
Discounts on the carrier's own pages · Telematics: MotionSmart
Digital experienceApp ratings and self-service depth · 15% of score
2.01.99 iOS / 3.0 Android
App Store (154 ratings) and Google Play (173 ratings), August 2026
4.04.40 iOS / 4.1 Android
App Store (13.4K ratings) and Google Play (2.3K ratings), August 2026
Better
Availability
19 states, through independent agents only
11 states, concentrated in Massachusetts and New England
Best suited to
drivers whose independent agent recommends it for a specific reason
New England drivers who want the lowest average premium here

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

The Hanover vs MAPFRE across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
The HanoverMAPFRE
12345Price1.55.0Claims satisfactionnot publishednot publishedComplaint record4.54.5Financial strengthnot published4.0Discounts4.04.0Digital experience2.04.0

Category by category

Price

MAPFRE ahead

MAPFRE averages $1,474/yr for full coverage against The Hanover's $4,038/yr — about $2564 a year, or 213.7 dollars a month, in MAPFRE's favor for this profile.

The Hanover

$4,038 a year for full coverage — 71% above the national average, and the highest figure of any carrier we review.

MAPFRE

$1,474 a year for full coverage — 37% below the national average and the lowest figure of any carrier we review, USAA included.

Claims satisfaction

Too close to call

Neither pulls ahead on claims satisfaction: The Hanover posts Not rated and MAPFRE Not rated, a difference too small to choose on.

The Hanover

Not in the J.D. Power claims study, which samples only the largest insurers.

MAPFRE

MAPFRE is not in the J.D. Power claims study, which samples only the largest insurers. That is a permanent absence, not a pending one.

Complaint record

Too close to call

Neither pulls ahead on complaint record: The Hanover posts Fewer than expected and MAPFRE Fewer than expected, a difference too small to choose on.

The Hanover

Fewer complaints than expected for its size, which is genuinely to its credit.

MAPFRE

Fewer complaints than its size predicts.

Financial strength

Too close to call

Neither pulls ahead on financial strength: The Hanover posts Not published and MAPFRE A, a difference too small to choose on.

The Hanover

We could not verify an AM Best rating from any page we could read. AM Best blocks automated access and Hanover's rating is not published by the secondary sources we checked.

MAPFRE

AM Best A (Excellent). The US arm is owned by MAPFRE S.A. of Spain.

Discounts

Too close to call

Neither pulls ahead on discounts: The Hanover posts 12 published and MAPFRE 9 published, a difference too small to choose on.

The Hanover

Twelve published discounts, several aimed specifically at households with teenage drivers — including one for keeping a teen off a particular vehicle.

MAPFRE

Nine published discounts, though MotionSmart — the telematics program — is offered in Massachusetts only.

Digital experience

MAPFRE ahead

MAPFRE takes digital experience on 4.40 iOS / 4.1 Android against The Hanover's 1.99 iOS / 3.0 Android.

The Hanover

1.99 on the App Store and 2.98 on Google Play. That iOS score is the lowest of any carrier in this review by a wide margin.

MAPFRE

4.40 on the App Store across 13,400 ratings and 4.1 on Google Play. Solid, and a far larger rating base than most carriers this size.

So which one?

Pick The Hanover if…

  • You are among drivers whose independent agent recommends it for a specific reason.
  • Availability fits: 19 states, through independent agents only.
Read the full The Hanover review →

Pick MAPFRE if…

  • You are among new england drivers who want the lowest average premium here.
  • Price is your first filter — MAPFRE averages $1,474/yr for full coverage on our benchmark profile.
  • You would rather handle everything in an app than on a phone call.
  • Availability fits: 11 states, concentrated in Massachusetts and New England.
Read the full MAPFRE review →

The Hanover vs MAPFRE, answered

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