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MAPFRE auto insurance review 2026

out of 5

The cheapest carrier in this entire review, with a good complaint record — sold in eleven states and concentrated almost entirely in New England.

Massachusetts share
18.0% of Massachusetts
AM Best rating
A
Availability
11 states, concentrated in Massachusetts and New England
See what you’d actually pay

A national average is not a quote. Compare MAPFRE against 50+ insurers on your own ZIP, vehicle, and record.

How MAPFRE scores

Each category is scored against a published figure, then weighted into the overall score. Where a figure is not published, we say so rather than estimate one.

Category
MAPFREOur score, 1–5
PriceAverage annual full-coverage premium · 25% of score
5.0$1,474/yr
Average full coverage vs. $2,356 national average
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
Not rated
Below the sampling frame of the J.D. Power claims study, which covers only the largest insurers
Complaint recordComplaints relative to company size · 15% of score
4.5Fewer than expected
Complaints relative to company size, NAIC data 2022–2024
Financial strengthAM Best Financial Strength Rating · 10% of score
4.0A
AM Best Financial Strength Rating
DiscountsBreadth of published discounts · 15% of score
4.09 published
Discounts on the carrier's own pages · Telematics: MotionSmart
Digital experienceApp ratings and self-service depth · 15% of score
4.04.40 iOS / 4.1 Android
App Store (13.4K ratings) and Google Play (2.3K ratings), August 2026

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Strengths and trade-offs

What MAPFRE does well

  • Cheapest average full-coverage premium of any carrier in this review
  • Fewer complaints than expected for its size
  • Well-established Massachusetts book with a real rating base behind its app
  • AM Best A (Excellent)

Where it falls short

  • Only eleven states, and heavily concentrated in New England
  • MotionSmart telematics is Massachusetts-only
  • No J.D. Power claims score, and never will have one
  • US arm is a subsidiary of a Spanish parent, which some buyers weigh

The full review

MAPFRE writes personal auto in eleven states through The Commerce Insurance Company, and its book is overwhelmingly Massachusetts. It is a subsidiary of MAPFRE S.A., the Spanish insurance group, which makes it one of the few foreign-owned carriers with a meaningful US personal auto presence.

Small nationally, dominant locally

MAPFRE ranked 21st in the country on 2023 premiums, with $1.40 billion written and 0.44% of the national market, and dropped out of the published top 25 for 2024. Read on its own that looks like a company in retreat. In Massachusetts it wrote $1.33 billion in 2024 — 17.96% of the state, nearly one policy in five. The national figure is arithmetically true and tells you almost nothing; this is why we show the state share instead.

The price is the headline

$1,474 a year for full coverage on our benchmark profile — 37% below the $2,356 national average. That is the lowest figure in this entire review, below USAA's $1,588, and USAA is restricted to the military community while MAPFRE is open to anyone in its eleven states. Cheap insurers often pay for it in complaints; MAPFRE does not, drawing fewer than its size would predict.

A change worth knowing about

In July 2026 MAPFRE agreed to acquire Safety Insurance Group for roughly $1.54 billion in cash, expected to close around the end of Q1 2027 subject to regulatory approval.

AM Best kept MAPFRE at A (Excellent) with a stable outlook and called the deal strategically compelling. It will reshape the Massachusetts auto market, so anything you read about MAPFRE's competitive position has a shelf life.

Where the data stops

MAPFRE has no J.D. Power claims satisfaction score. That is not an oversight on their part or ours — the study samples only the largest insurers in the country, so carriers of MAPFRE's size are permanently outside its frame. Five of our six categories have real figures behind them; the sixth never will.

Our verdict

If you live in Massachusetts or nearby, MAPFRE deserves a quote purely on price — $1,474 is the lowest average in this review and it comes with a better-than-expected complaint record rather than the usual trade-off. The caveats are footprint and the absence of claims data, not anything the numbers say against it.

New England drivers who want the lowest average premium here

MAPFRE questions, answered

The things people actually ask before switching.

Where MAPFRE sits in the market

Price against complaint recordWhere MAPFRE sits on the two measures most carriers publish. Cheaper is left, fewer complaints is up.
Far fewerthan expectedFewerthan expectedAbout whatyou'd expectMorethan expectedFar morethan expectedNational average $2,356$1.5k$2.0k$2.5k$3.0k$3.5k$4.0kAverage annual full-coverage premiumPlymouth RockCOUNTRY FinancialMAPFRETravelersShelterGeicoProgressiveAuto-OwnersNationwideChubbAmerican FamilyAmicaThe HanoverErieState FarmAllstateFarmersUSAAMercuryThe HartfordKemper

Not plotted, because no public rate data exists for them: Liberty Mutual, NJM, Clearcover, Elephant, Lemonade, Root, Texas Farm Bureau. Complaint bands from NerdWallet’s analysis of NAIC complaint data, 2022–2024 (2021–2023 for Liberty Mutual and Mercury). We show the band rather than a numeric complaint index on purpose — the per-carrier indexes published by different compilers contradict each other badly enough to be unusable, because the index is reported per underwriting subsidiary and most sources do not say which one they used.

MAPFRE by state

Where MAPFRE writes auto insurance11 of 50 states. In the unshaded states, MAPFRE is not an option at any price.
Writes here (11)Not available (39)See the state list

MAPFRE writes in 11 states. If yours is not listed, it is not an option there at any price.

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