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Plymouth Rock vs The Hartford: which is better for car insurance in 2026?

Plymouth Rock
The Hartford

Across our six scoring categories, Plymouth Rock comes out ahead in 1, The Hartford in 1, with 4 too close to call. Plymouth Rock edges the weighted overall score by 0.5 of a point, on the strength of complaint record. That is not a reason to skip The Hartford: it scores higher on financial strength, and a quote that comes in lower beats a review that scores higher. Plymouth Rock is the safer default; The Hartford is worth a quote if you are among aarp members over 50 who value the program's specific features.

Plymouth Rock vs The Hartford, side by side

Category
Plymouth RockRead the full review
The HartfordRead the full review
Overall scoreWeighted across the six categories below
Better
PriceAverage annual full-coverage premium · 25% of score
3.5$2,156/yr
Average full coverage vs. $2,356 national average
3.5$2,277/yr
Average full coverage vs. $2,356 national average
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
Not rated
Below the sampling frame of the J.D. Power claims study, which covers only the largest insurers
4.0716/1,000
J.D. Power 2025 claims study, segment average 700
Complaint recordComplaints relative to company size · 15% of score
5.0Far fewer than expected
Complaints relative to company size, NAIC data 2022–2024
Better
1.5Far more than expected
Complaints relative to company size, NAIC data 2022–2024
Financial strengthAM Best Financial Strength Rating · 10% of score
3.5A-
AM Best Financial Strength Rating
4.5A+
AM Best Financial Strength Rating
Better
DiscountsBreadth of published discounts · 15% of score
4.010 published
Discounts on the carrier's own pages · Telematics: YUBI
4.010 published
Discounts on the carrier's own pages · Telematics: TrueLane
Digital experienceApp ratings and self-service depth · 15% of score
5.04.86 iOS / 4.7 Android
App Store (8.0K ratings) and Google Play (1.7K ratings), August 2026
5.04.80 iOS / 4.6 Android
App Store (12.1K ratings) and Google Play (2.2K ratings), August 2026
Availability
6 states in the Northeast
47 states and D.C. through the AARP program — membership required in most states, and no new business in California or Florida
Best suited to
Northeast drivers who want a strong app and low complaint volume
AARP members over 50 who value the program's specific features

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Plymouth Rock vs The Hartford across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
Plymouth RockThe Hartford
12345Price3.53.5Claims satisfactionnot published4.0Complaint record5.01.5Financial strength3.54.5Discounts4.04.0Digital experience5.05.0

Category by category

Price

Too close to call

Plymouth Rock averages $2,156/yr for full coverage against The Hartford's $2,277/yr — about $121 a year, or 10.1 dollars a month, in Plymouth Rock's favor for this profile.

Plymouth Rock

$2,156 a year for full coverage, 8% below the national average — mid-pack, and not the reason to pick it.

The Hartford

$2,277 a year for full coverage, 3% below the national average. Its $748 minimum-coverage average is higher than most.

Claims satisfaction

Too close to call

Neither pulls ahead on claims satisfaction: Plymouth Rock posts Not rated and The Hartford 716/1,000, a difference too small to choose on.

Plymouth Rock

Not in the J.D. Power claims study, which covers only the largest insurers.

The Hartford

716 out of 1,000, sixteen points above the segment average and level with State Farm.

Complaint record

Plymouth Rock ahead

Plymouth Rock takes complaint record on Far fewer than expected against The Hartford's Far more than expected.

Plymouth Rock

Far fewer complaints than expected for its size — the strongest complaint band we assign, shared with only a handful of carriers here.

The Hartford

Far more complaints than expected for its size — the worst complaint record in this review, and the figure that most undercuts an otherwise good showing.

Financial strength

The Hartford ahead

The Hartford takes financial strength on A+ against Plymouth Rock's A-.

Plymouth Rock

AM Best A- (Excellent), with the outlook revised to positive in March 2026 — the only carrier in this review currently trending upward.

The Hartford

AM Best A+ (Superior).

Discounts

Too close to call

Neither pulls ahead on discounts: Plymouth Rock posts 10 published and The Hartford 10 published, a difference too small to choose on.

Plymouth Rock

Around ten published discounts, plus two distinct programs: YUBI for telematics and a separate Road Rewards points scheme.

The Hartford

Ten published discounts, several tied to AARP membership, plus TrueLane at up to 15% for participating and up to 40% at renewal.

Digital experience

Too close to call

Neither pulls ahead on digital experience: Plymouth Rock posts 4.86 iOS / 4.7 Android and The Hartford 4.80 iOS / 4.6 Android, a difference too small to choose on.

Plymouth Rock

4.86 on the App Store and 4.7 on Google Play — the highest combined app ratings of any carrier in this review, by a clear margin.

The Hartford

4.8 on the App Store and 4.6 on Google Play — strong on both platforms, across a modest rating base.

So which one?

Pick Plymouth Rock if…

  • You are among northeast drivers who want a strong app and low complaint volume.
  • You want the lower complaint record — Plymouth Rock sits at Far fewer than expected.
  • Availability fits: 6 states in the Northeast.
Read the full Plymouth Rock review →

Pick The Hartford if…

  • You are among aarp members over 50 who value the program's specific features.
  • Financial strength is a priority; The Hartford holds A+ from AM Best.
  • Availability fits: 47 states and D.C. through the AARP program — membership required in most states, and no new business in California or Florida.
Read the full The Hartford review →

Plymouth Rock vs The Hartford, answered

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