Plymouth Rock vs The Hartford: which is better for car insurance in 2026?
Across our six scoring categories, Plymouth Rock comes out ahead in 1, The Hartford in 1, with 4 too close to call. Plymouth Rock edges the weighted overall score by 0.5 of a point, on the strength of complaint record. That is not a reason to skip The Hartford: it scores higher on financial strength, and a quote that comes in lower beats a review that scores higher. Plymouth Rock is the safer default; The Hartford is worth a quote if you are among aarp members over 50 who value the program's specific features.
Plymouth Rock vs The Hartford, side by side
Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.
Category by category
Price
Too close to callPlymouth Rock averages $2,156/yr for full coverage against The Hartford's $2,277/yr — about $121 a year, or 10.1 dollars a month, in Plymouth Rock's favor for this profile.
$2,156 a year for full coverage, 8% below the national average — mid-pack, and not the reason to pick it.
$2,277 a year for full coverage, 3% below the national average. Its $748 minimum-coverage average is higher than most.
Claims satisfaction
Too close to callNeither pulls ahead on claims satisfaction: Plymouth Rock posts Not rated and The Hartford 716/1,000, a difference too small to choose on.
Not in the J.D. Power claims study, which covers only the largest insurers.
716 out of 1,000, sixteen points above the segment average and level with State Farm.
Complaint record
Plymouth Rock aheadPlymouth Rock takes complaint record on Far fewer than expected against The Hartford's Far more than expected.
Far fewer complaints than expected for its size — the strongest complaint band we assign, shared with only a handful of carriers here.
Far more complaints than expected for its size — the worst complaint record in this review, and the figure that most undercuts an otherwise good showing.
Financial strength
The Hartford aheadThe Hartford takes financial strength on A+ against Plymouth Rock's A-.
AM Best A- (Excellent), with the outlook revised to positive in March 2026 — the only carrier in this review currently trending upward.
AM Best A+ (Superior).
Discounts
Too close to callNeither pulls ahead on discounts: Plymouth Rock posts 10 published and The Hartford 10 published, a difference too small to choose on.
Around ten published discounts, plus two distinct programs: YUBI for telematics and a separate Road Rewards points scheme.
Ten published discounts, several tied to AARP membership, plus TrueLane at up to 15% for participating and up to 40% at renewal.
Digital experience
Too close to callNeither pulls ahead on digital experience: Plymouth Rock posts 4.86 iOS / 4.7 Android and The Hartford 4.80 iOS / 4.6 Android, a difference too small to choose on.
4.86 on the App Store and 4.7 on Google Play — the highest combined app ratings of any carrier in this review, by a clear margin.
4.8 on the App Store and 4.6 on Google Play — strong on both platforms, across a modest rating base.
So which one?
Pick Plymouth Rock if…
- You are among northeast drivers who want a strong app and low complaint volume.
- You want the lower complaint record — Plymouth Rock sits at Far fewer than expected.
- Availability fits: 6 states in the Northeast.
Pick The Hartford if…
- You are among aarp members over 50 who value the program's specific features.
- Financial strength is a priority; The Hartford holds A+ from AM Best.
- Availability fits: 47 states and D.C. through the AARP program — membership required in most states, and no new business in California or Florida.
Plymouth Rock vs The Hartford, answered
The questions people ask before switching between these two.
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