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Costco vs USAA: which is better for car insurance in 2026?

CostcoNot scored
USAA

Across our six scoring categories, Costco comes out ahead in 0, USAA in 2, with 4 too close to call. There is no overall score to compare, though: Costco does not publish enough of the underlying data to earn one, and we would rather leave it blank than build a number out of the two or three figures that happen to exist. USAA is the better-documented of the two, which is not the same as being the better insurer for you. Judge these two on the categories where both have real figures — and on what they actually quote you.

Costco vs USAA, side by side

Category
CostcoRead the full review
USAARead the full review
Overall scoreWeighted across the six categories below
Not scored
PriceAverage annual full-coverage premium · 25% of score
Not published
This company does not release public rate data
5.0$1,588/yr
Average full coverage vs. $2,356 national average
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
Not rated
Not ranked as its own brand in the J.D. Power 2025 claims study
5.0741/1,000
J.D. Power 2025 claims study — scored but not ranked (military-only eligibility), segment average 700
Complaint recordComplaints relative to company size · 15% of score
2.5More than expected
Complaints relative to company size, NAIC data 2022–2024
2.5More than expected
Complaints relative to company size, NAIC data 2022–2024
Financial strengthAM Best Financial Strength Rating · 10% of score
4.0A
AM Best Financial Strength Rating
5.0A++
AM Best Financial Strength Rating
Better
DiscountsBreadth of published discounts · 15% of score
3.59 published
Discounts on the carrier's own pages · No branded telematics program found
4.513 published
Discounts on the carrier's own pages · Telematics: SafePilot and SafePilot Miles
Better
Digital experienceApp ratings and self-service depth · 15% of score
Not published
No app-store presence we could verify
5.04.80 iOS / 4.7 Android
App Store (2.3M ratings) and Google Play (492K ratings), August 2026
Availability
40 states, members only
All 50 states and D.C., but only for the military community and their families
Best suited to
Costco Executive Members who value guaranteed renewal
military members, veterans and their families

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Costco vs USAA across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
CostcoUSAA
12345Pricenot published5.0Claims satisfactionnot published5.0Complaint record2.52.5Financial strength4.05.0Discounts3.54.5Digital experiencenot published5.0

Category by category

Price

Too close to call

Costco does not release public rate data, so there is no like-for-like premium to set against USAA's $1,588/yr. That is a real gap in the comparison, not a rounding error — treat Costco's price as unknown until you have a quote in hand.

Costco

No published premium. The rate study behind every other price on this site does not quote Costco separately, so the price category carries no score.

USAA

$1,588 a year for full coverage, 33% below the national average and the lowest figure in this review by a clear margin.

Claims satisfaction

Too close to call

Neither pulls ahead on claims satisfaction: Costco posts Not rated and USAA 741/1,000, a difference too small to choose on.

Costco

Costco is not a ranked brand in the J.D. Power 2025 claims study. American Family's 702 is measured on a different book of business and is not borrowed here.

USAA

741 out of 1,000 — second-highest score in the J.D. Power 2025 study, though USAA is excluded from the official ranking because its military-only eligibility fails the study's award criteria.

Complaint record

Too close to call

Neither pulls ahead on complaint record: Costco posts More than expected and USAA More than expected, a difference too small to choose on.

Costco

More complaints than expected for its size, per NerdWallet's analysis of 2022–2024 NAIC data — a worse record than American Family's own brand.

USAA

More complaints than expected for its size, which is the one figure that genuinely cuts against USAA's reputation and deserves to be stated plainly.

Financial strength

USAA ahead

USAA takes financial strength on A++ against Costco's A.

Costco

AM Best A (Excellent), affirmed in September 2025 for all three companies that underwrite Costco auto policies.

USAA

AM Best A++, the highest rating issued.

Discounts

USAA ahead

USAA takes discounts on 13 published against Costco's 9 published.

Costco

Nine published auto discounts, counting the member discount itself. No usage-based program is offered through Costco.

USAA

Thirteen discounts including some no one else offers — up to 60% for vehicle storage during deployment and up to 15% for garaging on base.

Digital experience

Too close to call

Neither pulls ahead on digital experience: Costco posts Not published and USAA 4.80 iOS / 4.7 Android, a difference too small to choose on.

Costco

No app-store figures we could attribute to the program. Policies are serviced through American Family's account system, and we could not confirm which app Costco policyholders use.

USAA

4.8 on the App Store and 4.7 on Google Play, the best combined app ratings here — though the app bundles banking and insurance, so it is not a pure auto signal.

So which one?

Pick Costco if…

  • You are among costco executive members who value guaranteed renewal.
  • Availability fits: 40 states, members only.
Read the full Costco review →

Pick USAA if…

  • You are among military members, veterans and their families.
  • Financial strength is a priority; USAA holds A++ from AM Best.
  • You expect to stack discounts — USAA's lineup is the broader of the two.
  • Availability fits: All 50 states and D.C., but only for the military community and their families.
Read the full USAA review →

Costco vs USAA, answered

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