Erie vs Root: which is better for car insurance in 2026?
Across our six scoring categories, Erie comes out ahead in 1, Root in 0, with 5 too close to call. There is no overall score to compare, though: Root does not publish enough of the underlying data to earn one, and we would rather leave it blank than build a number out of the two or three figures that happen to exist. Erie is the better-documented of the two, which is not the same as being the better insurer for you. Judge these two on the categories where both have real figures — and on what they actually quote you.
Erie vs Root, side by side
Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.
Category by category
Price
Too close to callRoot does not release public rate data, so there is no like-for-like premium to set against Erie's $1,842/yr. That is a real gap in the comparison, not a rounding error — treat Root's price as unknown until you have a quote in hand.
$1,842 a year for full coverage, 22% below the national average — third-cheapest here and the cheapest available without a military or membership restriction beyond geography.
Root is excluded from the rate study we use for every other carrier, because its pricing model does not fit a standard benchmark — your quote depends on a driving test, not a profile.
Claims satisfaction
Too close to callNeither pulls ahead on claims satisfaction: Erie posts 743/1,000 and Root Not rated, a difference too small to choose on.
743 out of 1,000, the highest score of any ranked insurer in the J.D. Power 2025 claims study and 43 points above the segment average.
Not in the J.D. Power claims study, which samples only the largest insurers.
Complaint record
Erie aheadErie takes complaint record on About the expected number against Root's Far more than expected.
Close to the number of complaints expected for its size.
Far more complaints than expected for its size.
Financial strength
Too close to callNeither pulls ahead on financial strength: Erie posts A and Root Not published, a difference too small to choose on.
AM Best A (Excellent) — downgraded from A+ in September 2025 after multi-year surplus declines driven by weather losses.
No AM Best rating, and Demotech lists it as not rated. No independent assessment of its ability to pay claims is available — the single most important thing to know about Root.
Discounts
Too close to callNeither pulls ahead on discounts: Erie posts 11 published and Root Not published, a difference too small to choose on.
Eleven published discounts, plus Rate Lock, which freezes your premium year to year even after a claim — a feature essentially nobody else offers.
No discount list we could read on Root's own site.
Digital experience
Too close to callNeither pulls ahead on digital experience: Erie posts 4.38 iOS / 2.9 Android and Root Not published, a difference too small to choose on.
4.38 on the App Store and just 2.9 on Google Play. Erie's app is the weakest in this review and the gap between platforms is severe.
No app-store figures we could verify from a primary source.
So which one?
Pick Erie if…
- You are among drivers in its twelve states who want the best claims experience available.
- You want the lower complaint record — Erie sits at About the expected number.
- Availability fits: 12 states and D.C., through local agents.
Pick Root if…
- You are among confident drivers willing to be monitored before being quoted.
- Availability fits: 37 states.
Erie vs Root, answered
The questions people ask before switching between these two.
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Averages are a starting point. Your rate is the only number that decides it.