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Liberty Mutual vs Nationwide: which is better for car insurance in 2026?

Liberty MutualNot scored
Nationwide

Across our six scoring categories, Liberty Mutual comes out ahead in 2, Nationwide in 1, with 3 too close to call. There is no overall score to compare, though: Liberty Mutual does not publish enough of the underlying data to earn one, and we would rather leave it blank than build a number out of the two or three figures that happen to exist. Nationwide is the better-documented of the two, which is not the same as being the better insurer for you. Judge these two on the categories where both have real figures — and on what they actually quote you.

Liberty Mutual vs Nationwide, side by side

Category
Liberty MutualRead the full review
NationwideRead the full review
Overall scoreWeighted across the six categories below
Not scored
PriceAverage annual full-coverage premium · 25% of score
Not published
This company does not release public rate data
2.5$2,671/yr
Average full coverage vs. $2,356 national average
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
4.5730/1,000
J.D. Power 2025 claims study, segment average 700
4.5729/1,000
J.D. Power 2025 claims study, segment average 700
Complaint recordComplaints relative to company size · 15% of score
2.5More than expected
Complaints relative to company size, NAIC data 2021–2023
4.5Fewer than expected
Complaints relative to company size, NAIC data 2022–2024
Better
Financial strengthAM Best Financial Strength Rating · 10% of score
4.0A
AM Best Financial Strength Rating
4.0A
AM Best Financial Strength Rating
DiscountsBreadth of published discounts · 15% of score
4.512 published
Discounts on the carrier's own pages · Telematics: RightTrack
Better
4.010 published
Discounts on the carrier's own pages · Telematics: SmartRide and SmartMiles
Digital experienceApp ratings and self-service depth · 15% of score
5.04.79 iOS / 4.6 Android
App Store (484K ratings) and Google Play (185K ratings), August 2026
Better
4.54.69 iOS / 4.5 Android
App Store (70K ratings) and Google Play (21.4K ratings), August 2026
Availability
45 states and D.C. — not available in Alaska, California, North Dakota, South Dakota or Wyoming
45 states and D.C. — not available in Alaska, Hawaii, Louisiana or Massachusetts
Best suited to
drivers who value claims handling and will quote it directly
drivers who want good claims handling without an agent-only model

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Liberty Mutual vs Nationwide across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
Liberty MutualNationwide
12345Pricenot published2.5Claims satisfaction4.54.5Complaint record2.54.5Financial strength4.04.0Discounts4.54.0Digital experience5.04.5

Category by category

Price

Too close to call

Liberty Mutual does not release public rate data, so there is no like-for-like premium to set against Nationwide's $2,671/yr. That is a real gap in the comparison, not a rounding error — treat Liberty Mutual's price as unknown until you have a quote in hand.

Liberty Mutual

Not published. Liberty Mutual releases no public rate data, so no independent study — including ours — can put a national average against it. Any figure you see quoted for Liberty Mutual is an estimate.

Nationwide

$2,671 a year for full coverage, 13% above the national average. Nationwide is not a discount carrier.

Claims satisfaction

Too close to call

Neither pulls ahead on claims satisfaction: Liberty Mutual posts 730/1,000 and Nationwide 729/1,000, a difference too small to choose on.

Liberty Mutual

730 out of 1,000, third-highest in the J.D. Power 2025 study and thirty points above the segment average.

Nationwide

729 out of 1,000, fourth in the J.D. Power 2025 study and 29 points above the segment average.

Complaint record

Nationwide ahead

Nationwide takes complaint record on Fewer than expected against Liberty Mutual's More than expected.

Liberty Mutual

More complaints than expected for its size, based on 2021–2023 data — a different window from most carriers here, so not perfectly comparable.

Nationwide

Fewer complaints than expected for its size.

Financial strength

Too close to call

Neither pulls ahead on financial strength: Liberty Mutual posts A and Nationwide A, a difference too small to choose on.

Liberty Mutual

AM Best A (Excellent).

Nationwide

AM Best A (Excellent).

Discounts

Liberty Mutual ahead

Liberty Mutual takes discounts on 12 published against Nationwide's 10 published.

Liberty Mutual

Twelve published discounts, plus a customization tool Liberty Mutual says saves 12% or more — though that is excluded in nine states.

Nationwide

Ten published discounts, with bundling stated at an average of $1,032 saved on home and auto together.

Digital experience

Liberty Mutual ahead

Liberty Mutual takes digital experience on 4.79 iOS / 4.6 Android against Nationwide's 4.69 iOS / 4.5 Android.

Liberty Mutual

4.79 on the App Store and 4.6 on Google Play across 669,000 combined ratings. Solid on both platforms.

Nationwide

4.69 on the App Store and 4.5 on Google Play. Nationwide also won J.D. Power's usage-based insurance segment for the third year running in 2026.

So which one?

Pick Liberty Mutual if…

  • You are among drivers who value claims handling and will quote it directly.
  • You expect to stack discounts — Liberty Mutual's lineup is the broader of the two.
  • You would rather handle everything in an app than on a phone call.
  • Availability fits: 45 states and D.C. — not available in Alaska, California, North Dakota, South Dakota or Wyoming.
Read the full Liberty Mutual review →

Pick Nationwide if…

  • You are among drivers who want good claims handling without an agent-only model.
  • You want the lower complaint record — Nationwide sits at Fewer than expected.
  • Availability fits: 45 states and D.C. — not available in Alaska, Hawaii, Louisiana or Massachusetts.
Read the full Nationwide review →

Liberty Mutual vs Nationwide, answered

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