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Liberty Mutual vs State Farm: which is better for car insurance in 2026?

Liberty MutualNot scored
State Farm

Across our six scoring categories, Liberty Mutual comes out ahead in 1, State Farm in 2, with 3 too close to call. There is no overall score to compare, though: Liberty Mutual does not publish enough of the underlying data to earn one, and we would rather leave it blank than build a number out of the two or three figures that happen to exist. State Farm is the better-documented of the two, which is not the same as being the better insurer for you. Judge these two on the categories where both have real figures — and on what they actually quote you.

Liberty Mutual vs State Farm, side by side

Category
Liberty MutualRead the full review
State FarmRead the full review
Overall scoreWeighted across the six categories below
Not scored
PriceAverage annual full-coverage premium · 25% of score
Not published
This company does not release public rate data
4.0$2,065/yr
Average full coverage vs. $2,356 national average
Claims satisfactionJ.D. Power 2025 claims study, out of 1,000 · 20% of score
4.5730/1,000
J.D. Power 2025 claims study, segment average 700
Better
4.0716/1,000
J.D. Power 2025 claims study, segment average 700
Complaint recordComplaints relative to company size · 15% of score
2.5More than expected
Complaints relative to company size, NAIC data 2021–2023
3.5About the expected number
Complaints relative to company size, NAIC data 2022–2024
Better
Financial strengthAM Best Financial Strength Rating · 10% of score
4.0A
AM Best Financial Strength Rating
5.0A++
AM Best Financial Strength Rating
Better
DiscountsBreadth of published discounts · 15% of score
4.512 published
Discounts on the carrier's own pages · Telematics: RightTrack
4.511 published
Discounts on the carrier's own pages · Telematics: Drive Safe & Save
Digital experienceApp ratings and self-service depth · 15% of score
5.04.79 iOS / 4.6 Android
App Store (484K ratings) and Google Play (185K ratings), August 2026
5.04.79 iOS / 4.6 Android
App Store (1.25M ratings) and Google Play (476K ratings), August 2026
Availability
45 states and D.C. — not available in Alaska, California, North Dakota, South Dakota or Wyoming
48 states and D.C., through the largest agent network in the country — no new business in Massachusetts or Rhode Island
Best suited to
drivers who value claims handling and will quote it directly
drivers who want a local agent rather than an app

Sources: average premiums from NerdWallet's August 2026 rate analysis (Quadrant Information Services), for a 35-year-old driver with a clean record and good credit in a 2023 Toyota Camry LE at 12,000 miles a year, 100/300/50 limits with $1,000 deductibles — national average $2,356. Claims satisfaction from the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (segment average 700). Complaint record from NerdWallet's analysis of NAIC complaint data, 2022–2024. Financial strength from AM Best. Discounts and app data from each carrier's published pages and the Apple App Store / Google Play, retrieved August 2026. Updated August 2026.

Liberty Mutual vs State Farm across all six categoriesScored 1–5. Longer is better in every category — the price bar already accounts for cheaper being better.
Liberty MutualState Farm
12345Pricenot published4.0Claims satisfaction4.54.0Complaint record2.53.5Financial strength4.05.0Discounts4.54.5Digital experience5.05.0

Category by category

Price

Too close to call

Liberty Mutual does not release public rate data, so there is no like-for-like premium to set against State Farm's $2,065/yr. That is a real gap in the comparison, not a rounding error — treat Liberty Mutual's price as unknown until you have a quote in hand.

Liberty Mutual

Not published. Liberty Mutual releases no public rate data, so no independent study — including ours — can put a national average against it. Any figure you see quoted for Liberty Mutual is an estimate.

State Farm

At $2,065 a year for full coverage, State Farm sits about 12% under the national average — competitive, but not the cheapest of the national carriers.

Claims satisfaction

Liberty Mutual ahead

Liberty Mutual takes claims satisfaction on 730/1,000 against State Farm's 716/1,000.

Liberty Mutual

730 out of 1,000, third-highest in the J.D. Power 2025 study and thirty points above the segment average.

State Farm

716 out of 1,000 in the J.D. Power 2025 claims study puts State Farm comfortably above the 700-point segment average, and ahead of every other insurer in the top four by market share.

Complaint record

State Farm ahead

State Farm takes complaint record on About the expected number against Liberty Mutual's More than expected.

Liberty Mutual

More complaints than expected for its size, based on 2021–2023 data — a different window from most carriers here, so not perfectly comparable.

State Farm

State Farm draws about the number of complaints its size predicts. For the largest personal auto insurer in the country, average is a more meaningful result than it sounds.

Financial strength

State Farm ahead

State Farm takes financial strength on A++ against Liberty Mutual's A.

Liberty Mutual

AM Best A (Excellent).

State Farm

AM Best's top rating, A++. State Farm is a mutual company owned by its policyholders, with no shareholders to pay.

Discounts

Too close to call

Neither pulls ahead on discounts: Liberty Mutual posts 12 published and State Farm 11 published, a difference too small to choose on.

Liberty Mutual

Twelve published discounts, plus a customization tool Liberty Mutual says saves 12% or more — though that is excluded in nine states.

State Farm

Eleven published discounts, including a 25% good-student discount and up to 40% off medical coverage for passive restraints. Drive Safe & Save pairs the app with a mailed Bluetooth beacon.

Digital experience

Too close to call

Neither pulls ahead on digital experience: Liberty Mutual posts 4.79 iOS / 4.6 Android and State Farm 4.79 iOS / 4.6 Android, a difference too small to choose on.

Liberty Mutual

4.79 on the App Store and 4.6 on Google Play across 669,000 combined ratings. Solid on both platforms.

State Farm

4.79 on the App Store and 4.6 on Google Play across 1.7 million combined ratings — consistently strong on both platforms, which is rarer than it should be.

So which one?

Pick Liberty Mutual if…

  • You are among drivers who value claims handling and will quote it directly.
  • You care most about how a claim actually goes: Liberty Mutual scores 730/1,000.
  • Availability fits: 45 states and D.C. — not available in Alaska, California, North Dakota, South Dakota or Wyoming.
Read the full Liberty Mutual review →

Pick State Farm if…

  • You are among drivers who want a local agent rather than an app.
  • You want the lower complaint record — State Farm sits at About the expected number.
  • Financial strength is a priority; State Farm holds A++ from AM Best.
  • Availability fits: 48 states and D.C., through the largest agent network in the country — no new business in Massachusetts or Rhode Island.
Read the full State Farm review →

Liberty Mutual vs State Farm, answered

The questions people ask before switching between these two.

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